Data protection

Responsible for data processing is:
ePralinchen e.K.
Riesenstraße 3
67655 Kaiserslautern

info@epralinchen.de

phone: 063164312

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. access data and hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. All access data will be deleted no later than seven days after the end of your visit to the site.

 hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data collected in the forms provided on this website are processed on their servers. Bei Fragen zu unseren Dienstleistern und der Grundlage unserer Zusammenarbeit mit ihnen wenden Sie sich bitte an die in dieser Datenschutzerklärung beschriebenen Kontaktmöglichkeit.

2. Data processing for contract processing and contacting

2.1  Data processing for contract processing

For the purpose of contract processing (including inquiries about and processing of any existing warranty and default claims as well as any statutory updating obligations) in accordance with Art. 6 para. 1 S. 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, since in these cases we need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and after expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 S. 1 lit. c DSGVO deleted, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO have consented or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

2.2  customer account

If you have given your consent to this in accordance with Art. 6 para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function in the customer account provided for this purpose. After your customer account has been deleted, your data will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO have consented or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

2.3 contact

As part of customer communication, we collect to process your inquiries in accordance with Art. 6 para. 1 S. 1 lit. b GDPR personal data if you voluntarily provide it to us when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process your contact Which data is collected can be seen from the respective input forms. After your request has been processed in full, your data will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO have consented or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

3.  Data processing for the purpose of shipping processing

For the fulfillment of the contract according to Art. 6 para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

 Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to this during or after your order, we will, on the basis of this, in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.

DHL Parcel Ltd
Sträßchensweg 10
53113 Bonn
Germany

4.  Data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1  Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 para. 1 S. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes

If necessary, we give our service providers further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing disputed payments, accounting support). According to Art. 6 para. 1 S. 1 lit. f DSGVO the protection of our legitimate interests in our protection against fraud or in efficient payment management, which predominate within the framework of a balancing of interests.

4.3 Engagement of collection service providers

We pass on your data to a debt collection service provider (Culpa Inkasso GmbH, Schockenriedstraße 8b, 70565 Stuttgart, Germany) if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection service provider. This serves to fulfill the contract in accordance with Art. 6 para. 1 S. 1 lit. b GDPR and the protection of our overriding legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 S. 1 lit. f DSGVO.

5.  Advertising via email

5.1  E-mail newsletter with registration

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO zuzusenden. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO have consented or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

5.2  Newsletter dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

6. Cookies and other technologies

6.1  General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies).
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of visit, device and browser information and information about your use of our website (e.g. information about the contents of the shopping cart). Within the framework of a weighing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 S. 1 lit. f DSGVO.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration. If necessary, we also use technologies that are not listed individually in this data protection declaration. You can find more information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can access this by clicking on the fingerprint button in the lower right or left corner of the page.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you consent to the use of the technologies in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO have consented, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. Alternatively, you can click the fingerprint button in the lower right or lower left corner of the page. If cookies are not accepted, the functionality of our website may be restricted.

6.2 Use of Usercentrics Consent Management Platform to manage consents

On our website we use theUsercentrics Consent Management Plattform (“Usercentrics”) to inform you about the cookies and other technologies that we use on our website and to obtain, manage and document your consent to the processing of your personal data through these technologies, if required by law. This is according to Art. 6 para. 1 S. 1 lit. c DSGVO to fulfill our legal obligation according to Art. 7 para. 1 GDPR required to be able to prove your consent to the processing of your personal data to which we are subject. Usercentrics is an offer from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server stores a so-called server log file, which also contains your anonymized IP address, date and time of the visit, device and browser information and information on your consent behavior. Your data will be deleted after three years unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO have consented or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

7. Use of cookies and other technologies for web analysis and advertising purposes

If you have given your consent to this in accordance with Art. 6 para. 1 S. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your revocation options in the “Cookies and other technologies” section. See each technology for more information, including how we work with each vendor. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 Use of Google services for web analysis and advertising purposes

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.  If your IP address is collected via Google technologies, it will be shortened before it is stored on Google’s servers by activating IP anonymization. Only in exceptional cases will the full IP address be sent to a Google server and shortened there. Unless otherwise specified for the individual technologies, data processing takes place on the basis of an agreement concluded between jointly responsible persons for the respective technology in accordance with Art. 26 DSGVO. Further information about data processing by Google can be found in Google’s data protection information.

 Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which user profiles are created using pseudonyms. Cookies may be used. In principle, your IP address will not be merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

For web analysis and advertising purposes, the so-called DoubleClick cookie is enabled by the extension function of Google Analytics to recognize your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website use.

7.2 Information on third country transfer (data transfer to third countries)

We use technologies from service providers on our website whose server locations may be in third countries outside the EU or EEA. This also includes the USA. If, as in the case of the USA, there is no adequacy decision by the EU Commission, an appropriate level of data protection must be ensured by means of other suitable guarantees. In July 2020, the ECJ decided that the Privacy Shield Agreement between the EU and the USA can no longer be used to transfer personal data to the USA. This means that the sectoral adequacy decision is rescinded.
Suitable guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection regulations (binding corporate rules) are possible in principle, but require the contracting parties to check in advance whether an appropriate level of protection can be guaranteed. According to the judgment of the ECJ, it may be necessary to take additional protective measures.
In principle, we have agreed the standard data protection clauses issued by the EU Commission and which continue to apply with the third-party technologies we use that process personal data in a third country such as the USA. If possible, we also agree on additional guarantees that are intended to ensure that adequate data protection is guaranteed in the USA or other third countries.
Irrespective of this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In these cases, if necessary, we ask you for your consent in accordance with Art. 49 Para. 1 lit. a GDPR for the transfer of your personal data to a third country. This relates in particular to data transmission to the USA.
In particular, there is a risk that US authorities may not be granted sufficiently restricted access rights to your personal data from an EU perspective, without us as the data exporter or you as the data subject being aware of this and you may not have any legal remedies available to prevent this or to take action against such access.

8. social media

 Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube

If you have given your consent to this in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO have given to the respective social media operator, when you visit our online presence on social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles will be created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this. For detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights in this regard and setting options for protecting your privacy, please refer to the data protection notices of the providers linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there . The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.  Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. More information (Information on Insights data) can be found here.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”) The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually sent to a server transferred to and stored by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.  Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. More information (Information on Insights data) can be found here.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. 

9. Contact options and your rights

9.1 your rights

As an affected person you may have the followihng rights:

• pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
• pursuant to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
• pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
  • to exercise the right to freedom of expression and information;
  • to comply with a legal obligation;
  • for reasons of public interest or
  • is required to assert, exercise or defend legal claims;
• according to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is contested by you;
  • the processing is unlawful but you oppose its erasure;
  • we no longer need the data, but you need them to assert, exercise or defend legal claims or
  • you have lodged an objection to the processing in accordance with Art. 21 GDPR;
• pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
• according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

Right to object Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims. This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.

9.2  contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.